1. Introduction

Manuscript Pen Company Ltd is committed to upholding the highest ethical standards in all aspects of our operations. As a British heritage company, we take pride in assembling our products in the UK while sourcing materials and components from trusted suppliers worldwide. This policy outlines our commitment to ethical sourcing, fair labour practices, environmental sustainability, and corporate responsibility.

2. Ethical Sourcing & Supply Chain Responsibility

We work closely with our suppliers to ensure that they adhere to ethical business practices, including fair wages, safe working conditions, and respect for workers’ rights.

All suppliers must comply with internationally recognized labour standards, such as those set by the International Labour Organization (ILO) and the Ethical Trading Initiative (ETI) Base Code.

We conduct regular assessments of our supply chain to ensure compliance with our ethical values. Suppliers must not engage in forced labour, child labour, or exploitative working conditions.

3. Fair Labour Practices

We are committed to treating all employees and workers within our supply chain with dignity and respect.

We ensure that wages meet or exceed local legal requirements and provide a living wage. We promote equal opportunities and diversity in our workforce, ensuring no discrimination based on gender, race, religion, disability, or other protected characteristics.

We actively support initiatives that promote worker well-being and development.

4. Environmental Responsibility

We strive to minimize our environmental impact through sustainable sourcing, waste reduction, and energy-efficient operations.

Our suppliers are required to comply with relevant environmental laws and regulations and are encouraged to adopt sustainable practices.

We prioritise materials and processes that reduce carbon footprints, including the use of recycled and responsibly sourced materials.

We continuously seek innovative ways to improve our environmental sustainability.

5. Transparency & Corporate Responsibility

We maintain transparency in our business operations and supply chain, ensuring accountability at every level.

We encourage customer feedback and engagement on ethical concerns and are committed to continuous improvement.

We work with charitable organizations and community initiatives that align with our values.

6. Compliance & Monitoring

We require all employees, suppliers, and business partners to adhere to this ethical policy. Non-compliance with our ethical standards may result in termination of business relationships.

We provide training and resources to ensure our employees and suppliers understand and uphold our ethical commitments.

A whistleblowing mechanism is in place to allow concerns to be raised confidentially.

This policy reflects our ongoing commitment to ethical business practices and responsible corporate citizenship. We will regularly review and update our approach to ensure it remains aligned with evolving global standards and stakeholder expectations.